Zeloom is a company registered in England and Wales (registration number 08162621) and, for the purposes of the Data Protection Act 1988, is the data controller. Zeloom's registered office is at the Broadgate Street, 20 Primrose Street, London, EC2A 2EW. We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws. If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us at hello@zeloom.com

We do not and will not knowingly collect information from any unsupervised child under the age of 18. If you are under the age of 18, you may not use the Services unless you have the consent of, and are supervised by, a parent or guardian.

As used in this privacy policy, the term "personal information" means information that specifically identifies an individual (including, but not limited to, your name and social networking information) or information about an individual that is directly linked to personally identifiable information. Personal information does not include "aggregate" information, which is data we collect about the use of this website or about a group or category of users, from which individual identities or other personal information has been removed. This privacy policy in no way restricts or limits our collection and use of aggregate information.

When you access and browse the Services (including when you submit personal information to us through data entry fields on the Services), we may collect the following information from you:

1. your name
2. your age and sex
3. your postal address
4. your phone and e-mail details
5. credit or debit card information in order to process transactions
6. your username and password
7. the destinations, hotels, room types and prices ranges your search for

For example:

• technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

For example:

• [If you choose to sign in with Facebook, you grant us access to your email address, profile and friends list. You may revoke access at any time via your Facebook account settings.]

We (or third party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes:

• to make the Services available to you and to provide you with content which is tailored to your individual tastes;
• to complete any purchases, you make through this website;
• to provide you with services that you request;
• where you have given us your consent, to contact you (including by SMS and e-mail) with products and services which we think may interest you;
• where you have given us your consent, to disclose your personal information to carefully chosen third parties so that they may contact you (including by SMS and e-mail) with products and services which they think may interest you; and
• to provide you with targeted advertising.

We will not knowingly share the personal information we collect from you through the Service with third parties, except as described in this privacy policy. For example, we may share personal information as follows:

• with vendors, consultants, and other service providers ("Service Providers") who are engaged by or working with us in connection with the operation of this website and who need access to such information to carry out their work for us;
• when you give us your consent to do so (including, without limitation, if we notify you via the website or by email that the information you provide will be shared in a particular manner and you provide such information);
• in an aggregated or anonymized form that does not directly identify you;
• when we believe in good faith that we are lawfully authorised or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants, or court orders;
• when we believe in good faith that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of Zeloom, our users, our employees, copyright owners, third parties or the public including without limitation to protect Zeloom or our users from fraudulent or unlawful use of the Services;
• to enforce or apply this privacy policy, our terms and conditions of use, our loyalty scheme terms and conditions, or our other policies or agreements; and
• in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of Zeloom.

You understand that when you use the Services, information you post on the Services, information you provide via the use of the Services, as well as any information you share with individuals through the Services [or any information you share through social network websites,] will be available to other users and in some cases may be publicly available. We recommend you be cautious about giving out personal information to others or sharing personal information in public or private online forums.

We are not responsible for the actions of Service Providers or other third parties, nor are we responsible for any additional information you provide directly to any other users or third parties, and we encourage you to become familiar with other entities' and individuals' privacy practices [(including, but not limited to, the privacy practices of Facebook and other social networking sites)] before disclosing information directly to any such entity or individual. Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third parties without your consent.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Our Services use cookies to distinguish you from other users of the Services. This helps us to provide you with a good experience when you browse the Services and also allows us to improve our site. We also use cookies which collect information about your browsing habits in order to try and display advertising which is relevant to you and your interests. By continuing to browse the site, you are agreeing to our use of cookies. We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our Services. They include, for example, cookies that enable you to log into secure areas of the Services or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Services when they are using them. This helps us to improve the way the Services work, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to the Services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to the Services, the pages you have visited and the links you have followed. We will use this information to make the Services and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

As you use the Services certain information can be collected using other technologies such as cookies, clicktags, beacons and server logs. Your browser automatically transmits some information such as the url of the website you came from, your IP address, and the type of browser you are using.

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can guarantee against any interception or any other type of misuse. To assist with the protection of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of the Services by any person using your password. Please advise us immediately if you believe your password has been compromised or misused.

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us. We have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.

You may "opt out" of receiving marketing or promotional emails from us by following the instructions in those emails or emailing us at hello@zeloom.com. If you opt out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relations.

You have the right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10).

You also have the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge.

If you would like to exercise any of the rights above please contact us at the email address below.

The Services contain links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through the Services and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

If you have any questions about this privacy policy, please contact us at hello@zeloom.com